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Privacy Policy

Effective Date: 09/06/2025
Company Name: Earthroot Construction

Earthroot Construction (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.

By using this website, you agree to the practices described in this Privacy Policy.
 

1. Information We Collect

We may collect and process the following information when you interact with our website:

Information You Provide Directly

This may include:

  • Full name

  • Email address

  • Phone number

  • Company name (where applicable)

  • Property address or project location

  • Details submitted through contact forms or enquiries

  • Any other information voluntarily provided when contacting us
     

Information Collected Automatically

When visiting our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited on our website

  • Time spent on pages

  • Referral source (how you arrived at our website)

This information helps us improve website performance and user experience.

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2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Responding to enquiries and project requests

  • Providing quotations and service information

  • Communicating regarding potential or active projects

  • Improving our website functionality and user experience

  • Monitoring website performance and analytics

  • Maintaining internal records

  • Complying with legal obligations where required

We only collect information necessary to carry out these purposes.

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3. Legal Basis for Processing Data

Under applicable data protection law, including the UK General Data Protection Regulation (UK GDPR), we process personal data under the following lawful bases:

  • Consent — where you voluntarily submit information

  • Legitimate Interest — where processing is necessary to operate our business effectively

  • Contractual Necessity — where information is required to provide requested services

  • Legal Obligation — where we are legally required to retain certain information

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4. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality and monitor usage.

Cookies may be used to:

  • Remember user preferences

  • Measure website traffic

  • Improve website performance

  • Analyse visitor behaviour through website analytics tools

Users may disable cookies through browser settings, although some website functionality may be affected.

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5. Sharing Your Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only where necessary with trusted third-party providers involved in operating our business, including:

  • Website hosting providers

  • Analytics services

  • Email service providers

  • Contractors or suppliers directly involved in project delivery where relevant

Any third parties processing data on our behalf are expected to handle data securely and in compliance with applicable law.

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6. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss or theft

  • Alteration

  • Disclosure

  • Misuse

While we take security seriously, no internet transmission can be guaranteed completely secure.

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7. How Long We Keep Data

We retain personal information only for as long as necessary to:

  • Respond to enquiries

  • Deliver services

  • Maintain project records

  • Meet legal, accounting, or regulatory obligations

When information is no longer required, it will be securely deleted or anonymised where appropriate.

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8. Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain processing activities

  • Request restriction of processing

  • Request transfer of your data where applicable

  • Withdraw consent where consent was previously given

Requests can be made using the contact details listed below.

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9. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. Users should review external privacy policies independently.

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10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any changes will be published on this page and take effect immediately upon publication.

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11. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Earthroot Construction
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]

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12. Data Protection Complaints

If you believe your personal data has been handled improperly, you may contact the relevant supervisory authority.

For users in the United Kingdom, complaints can be submitted to the Information Commissioner’s Office (ICO).

Information Commissioner's Office

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